Sales and Purchasing
Tech Support and Help Desk
Wiring and Cabling
Office Relocation Services
Outsourcing and Subcontracting
Project Management Corporate Training
Communications Technologies provides a multitude of options to our customers, and
the efficient service and support models we have developed make it
possible for us to deliver the industry's best on-time service less
expensively than our competitors. This same quality of service can
be delivered to small, medium, or large businesses, offering
superior service and low cost solutions from which any size company
can benefit.
|
Communications Technologies, Incorporated
supports desktops, laptops, printers, peripherals, LANS/WANS, Intel based servers,
and MacIntosh computers in the Baltimore and Washington, D.C. area since 1997. In addition, we have built a strong
reputation for delivering prompt quality services that meet and
often exceed our customer's expectations.
Corporations today demand maximum performance
from their computer technology, and managing technology costs is a tremendous
challenge. CTI Computer and Network Service's experience and
expertise in multi-vendor hardware maintenance, configuration, and support is
why we are fast-becoming a leading independent service provider of on-site maintenance services for both in- and
out-of-warranty units with the same quality of service and response/repair
times. Our hardware services include the repair and maintenance of most
desktops, laptops, servers, and peripherals, including network printers. CTI
is recognized by our customers for cost effective, high quality results, and
professional service. We provide solutions for all equipment maintenance,
eliminating the need for multiple vendors. Required Service Level Agreements (SLAs) include: The repair and maintenance of desktops and laptops
Desktop and standalone scanners External drives Attached peripheral equipment
Servers Network Devices Printers (including network printers) CTI can
also provide: Dedicated on-site technicians Dedicated on-site parts Dedicated
on-site program management while maintaining a focus on customer
satisfaction. We provide support for numerous business partners requiring
special projects, including: Kiosk Projects Medical Projects, Satellite Technology, Surveillance Technology, Video Conferencing units and more. We consistently deliver on-time professional service to our customers.
With service centers strategically located, CTI provides
local service to all of Central Maryland, Washington, D.C., and it's suburbs. Last year, our field technicians successfully completed service calls in homes, small to large business settings, campus
environments, and medical facilities. end user should receive our most responsive service
coverage regardless of the equipment type, problem, or support issues that
initiated the service call. CTI has the experience, people,
infrastructure, and geographic coverage to successfully cover your IT service
support needs. We can design a service portfolio that will enhance the services
you need most and offer the flexibility of using other services on an "as
needed" basis. We will work with you to ensure complete satisfaction, and
will support your end user community in the most cost-effective manner possible.
At CTI , on time service and customer satisfaction are our only
deliverables.
CTI provides a full range of products and services from room design to roll-outs. Outsource with us and receive fast turn-around time SLAs for immediate problem resolution. Flexible pricing and great service is what we do.
24 HOUR service available and
flexible maintenance agreements including telephone
technical support services are available. |
Communications
Technologies sells and services major equipment names, including HP and IBM. We
provide fast delivery and setup also! Count on Communications Technologies to
provide you with your important technology, A/V, and peripheral equipment on
time and with competitive pricing.
|