Sales and Purchasing
Tech Support and Help Desk
Wiring and Cabling
Office Relocation Services
Outsourcing and Subcontracting
Project Management Corporate Training

 

 

Communications Technologies provides a multitude of options to our customers, and the efficient service and support models we have developed make it possible for us to deliver the industry's best on-time service less expensively than our competitors. This same quality of service can be delivered to small, medium, or large businesses, offering superior service and low cost solutions from which any size company can benefit.

Communications Technologies, Incorporated supports desktops, laptops, printers, peripherals, LANS/WANS, Intel based servers, and MacIntosh computers in the Baltimore and Washington, D.C. area since 1997. In addition, we have built a strong reputation for delivering prompt quality services that meet and often exceed our customer's expectations. 

Corporations today demand maximum performance from their computer technology, and managing technology costs is a tremendous challenge. CTI Computer and Network Service's experience and expertise in multi-vendor hardware maintenance, configuration, and support is why we are fast-becoming a leading independent service provider of on-site maintenance services for both in- and out-of-warranty units with the same quality of service and response/repair times. Our hardware services include the repair and maintenance of most desktops, laptops, servers, and peripherals, including network printers. CTI  is recognized by our customers for cost effective, high quality results, and professional service. We provide solutions for all equipment maintenance, eliminating the need for multiple vendors. Required Service Level Agreements (SLAs) include: The repair and maintenance of desktops and laptops Desktop and standalone scanners External drives Attached peripheral equipment Servers Network Devices Printers (including network printers) CTI can also provide: Dedicated on-site technicians Dedicated on-site parts Dedicated on-site program management while maintaining a focus on customer satisfaction. We provide support for numerous business partners requiring special projects, including: Kiosk Projects Medical Projects, Satellite Technology, Surveillance Technology, Video Conferencing units and more. We consistently deliver on-time professional service to our customers. With service centers strategically located, CTI  provides local service to all of Central Maryland, Washington, D.C., and it's suburbs. Last year, our field technicians successfully completed service calls in homes, small to large business settings, campus environments, and medical facilities.  end user should receive our most responsive service coverage regardless of the equipment type, problem, or support issues that initiated the service call. CTI  has the experience, people, infrastructure, and geographic coverage to successfully cover your IT service support needs. We can design a service portfolio that will enhance the services you need most and offer the flexibility of using other services on an "as needed" basis. We will work with you to ensure complete satisfaction, and will support your end user community in the most cost-effective manner possible. At CTI , on time service and customer satisfaction are our only deliverables.

CTI provides a full range of products and services from room design to roll-outs. Outsource with us and receive fast turn-around time SLAs for immediate problem resolution. Flexible pricing and great service is what we do.

24 HOUR service available and flexible maintenance agreements including telephone technical support services are available.

Communications Technologies sells and services major equipment names, including HP and IBM. We provide fast delivery and setup also! Count on Communications Technologies to provide you with your important technology, A/V, and peripheral equipment on time and with competitive pricing. 

© Copyright 1997 - 2003. Communications Technologies, Inc.